Continental Hospitals is founded and established with a vision to a focus on healing and a commitment to well-being of a patient.
Delivering an exceptional patient experience is both a clinical and a business imperative in today’s healthcare environment. And to do it consistently is not easy. It requires leadership diligence, engaged employees and physicians, standard practices, and a strong culture committed to always placing the patient and family at the center of the conversation.
I am proud to say with decades of my physician leadership and clinical work in the United States, I have deeply understood the essential components of a successful and sustainable patient experience. Today’s patients and their families expect not only safe, high-quality medical treatment but also courtesy, short wait times, and amenities as well as comfortable waiting lobbies, clean and environmentally friendly patient care areas.