Plan Your Visit @ Continental Hospitals

Patient Guide

Continental Hospitals is a NABH and JCI accredited facility in Hyderabad offering multi-specialty, tertiary and quaternary care services. The hospital has Green OT, Level 3 NICU and PICU, and is known for it’s efficient critical care team.
Patient Guide

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Comprehensive Consultation & Advanced Care

The Outpatient Department at Continental Hospitals gives you the most professional team of doctors and staff. In addition, we have the most advanced infrastructure and diagnostic facilities in our OPD clinic to provide comprehensive services. Appointments can be booked online, through our website, or via our helpline numbers. For a hassle-free experience, we urge patients to book appointments prior to their visit and reach the hospital at the given time. This helps us in serving you better and delivering the best medical services in a timely manner.

What you should bring along for your first visit

Relevant documents like previous medical records, diagnostic or lab reports


A close family member, relative or friend to accompany you as caregiver


A receptive and open mind to help you through treatment


Expert doctors and dedicated staff at Continental Hospitals provide the finest medical care, with least amount of trouble to you or your near and dear ones. We strive for restoring your health at the earliest, all the time working with you to facilitate your recovery.

Going Home

At Continental Hospitals, we understand that you are most at ease in the comforts of your own home, no matter how comfortable the hospital stay is. Which is why we weigh-in your desire to head home along with the need for you to stay in the hospital for further treatment or observation. Patient may feel relaxed at home, but in some cases the requirement of a sterile environment or constant observation becomes greater. It is also important for you to have a detailed understanding of the care and precautions that you need to take at home and the follow-up visits to the hospital that may be necessary. Discharge from hospital may not mean the end of treatment but it is an important step in your journey towards recovery. We have included a checklist here to give you an idea of things to consider before discharge.

Pre Discharge Checklist

  Discussion with the Doctor

Your doctor will assess your health condition and suggest timing and feasibility of discharge. He will also help you understand the care and preparedness you would need post-discharge.

  Post Discharge Treatment Plan

Your doctor will also chart out the future course of treatment which will include medication, diagnostics, and consultations, as required.

 Discharge Documentation

It is important to collect all your medical records such as prescriptions, reports, bills etc. before you leave the hospital. This will be useful for future reference for you as well as for your doctor.

  Discussion with the Doctor

Whether your payment is by cashless insurance or self, do settle your bills prior to discharge.

  Post Discharge Treatment Plan

Your home environment may have to be prepared to receive and host a patient under recovery. Your family members and friends can ensure that this is taken care of before you are discharged from hospital.

 Discharge Documentation

Having undergone a treatment or surgery, there may be some restrictions that you have to adhere to post-surgery. Make sure you have a clear understanding of these to ensure you have a speedy recovery at home.

Billing Procedure

The billing department at Continental Hospitals assists you from the pre-admission stage, handling all billing and payment activities in an efficient manner. The team will ensure that you and your family members understand all the costs involved and modes of payment, including insurance, so that there is complete clarity from the beginning. This is to give our patients and their loved ones the most comfortable experience so that they can focus on recovery.

Giving you choice and fleibility

At Continental Hospitals we acknowledge that sometimes hospitalization can be expensive, and it can be difficult to meet the costs out of one’s own pocket. Which is why health insurance and third-party assurance are an important part of the healthcare ecosystem. We partner with a wide range of insurance providers to give our patients multiple options for hospital payments. This way our patients are empowered with all the information they need with regards to coverage, eligibility criteria and quantum of coverage for their preferred insurance or TPA.

We maintain transparency for the insurers to give them accurate information and assist them with all relevant documentation. This enables them to evaluate the requirements of the patient for disbursement of claims as soon as possible with minimal inconvenience to the patient.

Insurance Partners & TPA partners

We partner with leading insurance providers to help patients in availing insurance benefits for their treatments and hospitalization expenses.

Third Party Assurers help you in making claims and settlements on behalf of insurance agencies. We work with prominent TPA providers to make it convenient for our patients to make claims and settlements.


Empanelled Public Sector Corporates

We have tie-up with numerous public and private sector organizations from various industries for benefit of their employees. Patients associated with these organizations can easily make claims and settlements by with their employee ID and authorization letter.

  • Public Sector Undertakings
  • Private Organizations
  • Institutions
  • Residential Communities

For the differently abled


Continental Hospitals, Hyderabad fully understands the need for additional care for the specially-abled and is committed to accommodating those special needs. We take it as our solemn responsibility to provide infrastructure and care for the specially-abled and all our facilities are built with this concern in mind. Our staff is also sensitive to the needs of the specially-abled.

We have special parking services for handicapped persons. These are available at all major entrances to the hospital while wheelchair support services are made available immediately. Patient rooms and the rest rooms are appropriately serviced; with convenient navigation and ease of access are our guiding parameters in meeting the needs of the specially-abled patients.

The staff at Continental Hospitals, Hyderabad is courteous, friendly and sensitive to all special abilities and needs. It is our fundamental credo to take a humane approach and treat everyone with a sense of equity while offering assistance based on needs. There is extra effort made to ensure that the specially-abled are well understood to ensure effective diagnosis and pain management.

"My mother had a bilateral knee replacement surgery done here. We are very happy with results. Dr Ram Mohan Reddy was very efficient, supportive and patient friendly. The nursing staff was caring and attended all the needs efficiently. Many thanks to nurses Beaula, Anupama and Anna who made our stay comfortable"

Prashanthi Nalam

"Dear continental Hospital Family. I really appreicate to all the staff of Continental Hospital in India, Hydrabad. Special thanks to Dr Ajay Reddy, Neorosurgery specialist who did succesful operation to my daughter Salmo regarding on very serious tumor on her back. I am again very grateful to all continenal hospital staff in general and Nurse Saktht in particular, because she gave us good medical services pre and post operation. Furthemore , I was very much impressed with good hospitality, medical and recovery and humanity services which the hospital is providing. Finally, I recommed that all patients suffering from neorological problems visit to continental hospital."

Abdulkadir Haji Daud

"I’ve taken my mother for her access port removal surgery with hundreds of questions in mind which were answered not in words but by putting into actions not just by the Surgeon, Dr. Praveen K Reddy but also each and every staff member. I would like to thank each one of them here for all the support they’ve given to us during these tough times. Dr. Praveen is an amazing person who takes care of his patients as family members. Dr. Praveen’s assistant Mary is one such sweet lady supported us right from the admission through the billing and discharge. The IPD 4th floor team (Floor Manager: Karabi Duty Medical Officer: Dr. Sai Nursing Manager: Nikita) made sure of our comfortable stay in the Hospital which is very rare. Thank you so much team. An unforgettable moment is when all the surgical team members came into the Suite with a cake to celebrate my mother’s birthday. I can’t thank enough for this. Thank you so much Dr. Praveen garu for everything."

Meher Tej

"My father got admitted under Dr Laxminadh Shivraju sir the operation diagnosis cp angel cpiclermoil cramolaning excision brain tumer we have been refer form Kammareddy specially to Dr.laxminadh sir .My father is alright now he is going to abroad for work his completely fit and fine now .Dr.laxminadh sir treatment is too good .can't express in words . my father and he was recover very fast..quick recovery we had under him . Dr.laxminadh sir treatment is outstanding and and the staff and nursing team was so caring and helping nature . The management is to good . Hospital is very hygiene and fresh all the time ."

Alishetty Lavan Kumar 123

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